Sales Operations Manager (someone who loves to maximize sales productivity)

Full time permanent position

Come work for Pleora

Global manufacturers rely on Pleora’s real-time video products, standards knowledge, and systems expertise in mission-critical imaging products for the industrial automation, medical, and military markets.  Our products help system and imaging device manufacturers bring new offerings to market quickly, while reducing risk and lowering costs.


Sales Operations is a function within a business that is charged with ensuring the efficiency and effectiveness of a company’s sales organization. Pleora is looking for an individual who wants to be part of a successful team. Someone who supports our company’s sales team by creating, evaluating, and optimising data sets, sales process and sales applications. Reporting to the VP of Sales & Marketing, this individual will manage our sales operations and administration staff, oversee business analytics and attainment planning, and direct sales force enablement. Do you have what it takes?  Let’s Talk.

What you do:

  • Build and manage a seamless partnership with Marketing, Product Management, Finance, Operations, Application Engineering and Product Development
  • Support the design, implementation and optimization of our CRM system ( in collaboration with our functional leaders
  • Maintain ownership and responsibility for data, integration and overall functionality and utilize the available data to ensure sales people comply with their responsibilities
  • Oversee the sales opportunities’ process, driving high levels of quality, accuracy and process consistency throughout
  • Conduct regular pipeline and opportunity reviews with Regional Sales Managers
  • Collaborate with Sales, Operations and Finance to drive efficient and accurate sales forecasting
  • Work closely with Marketing to ensure that Sales is fully aware of collateral and content available to them as well as how to access and utilize those tools for maximum effectiveness
  • Define, track and report sales performance metrics and trends
  • Modify methods, techniques, and procedures to achieve desired results
  • Create, validate and distribute reports related to sales activities and clients as well as compile and circulate monthly and quarterly reports to a cross-functional audience
  • Design and work with cross-functional processes
  • Other duties and special projects as required

What you need:

  • Bachelor’s or College degree; or a combination of experience and education
  • Minimum of 5 years of relevant business experience, preferably in sales
  • 3-5 years of managerial experience of leading a sales development team
  • Considered as asset: experience selling in a B2B environment
  • To be well-versed in (or another CRM system), ensuring that the selected tools are incorporated into the operating practices within the client programs
  • Ability to multitask – have a wide variety of skills that can be employed simultaneously
  • Be able to see the bigger picture of how sales teams can function more efficiently and effectively
  • Be highly motivated
  • Be driven -self-starter- who can be trusted to do meaningful work
  • Must have:
    • Strong negotiation skills
    • Leadership skills: be able to work both individually and in a team
    • Excellent communication skills
    • Analytical Analysis skills in order to analyze and interpret large sets of data, including a number of intangible factors
    • Planning Abilities– be able to plan strategies and future operation goals effectively
    • Trend Analysis-be able to recognise trends and foreshadow trends in the future

This is how to apply:

This job is located in Kanata (Ottawa) office. If you have the experience we are looking for, please forward your resume in a Word or PDF attachment to the attention of quoting the job title in the subject header.  We thank all applicants for their interest.  Successful applicants will be contacted by Pleora for an initial discussion.  If suitable, you will be considered for the short list and our formal interview process.

Pleora will provide reasonable accommodation to persons with disabilities to allow you to participate in the recruitment process, upon request.