Values and Culture
Pleora is home to a multicultural workforce that thrives on a strong sense of camaraderie, mutual respect, and shared goals. Our environment and culture celebrates, rewards, and recognizes individual and team contributions and successes.
- 360° Respect: We treat all relationships with fairness and honesty. We value the opinions and welcome ideas from all individuals. Diversity presents an opportunity to grow personally, professionally and corporately.
- Dependability: We do what we say we are going to do to the best of our ability and we do it better the next time. Our approach is straight-forward and our word is to be trusted. We are all accountable for our commitments and results.
- We are the Company: We take our roles seriously, support each other's efforts and take pride in our collective results. We value individual contributions that go beyond one's area of responsibility in support of corporate goals.
- Customer Success: We do the right thing by our customers, today and tomorrow. We create long-term mutually beneficial relationships by adding value. Our success is the customers' success.
- Customer Experience: Our actions and decisions are driven by what is best for the customer. We all have a role to play in providing the best possible solution and service to our customers.
- Ownership: We count on each other to do what is expected and more. We see activities through to the end and collaborate and share with others to achieve the desired result. We hold ourselves and each other accountable for actions and outcomes.
- Innovative: We think outside the box to solve both simple and complex problems to support our company goals and improve the Customer Experience.
- Empowerment: We share information and authority so employees can take initiative and make decisions to solve problems and improve our performance.
- High Performing: We always aim high – making the right decisions and doing the right thing to achieve stellar results. We believe in possibilities and opportunities and appreciate that our core asset is our talent.
- Recognition: We believe it is important to recognize and reward our employees for their efforts and results, and have several programs in place enabling all Pleora staff to participate.